What is marina management about?!
01.
Facility management: This involves maintaining the marina’s physical facilities, including docks, piers, fuel stations, buildings, and other structures. It also includes ensuring that the marina meets safety standards and complies with environmental regulations.
02.
Boater services: Marina management also involves providing a range of services to boaters, including boat storage, fueling, maintenance and repair, boat rentals, and other amenities such as showers, laundry facilities, and restaurants.
03.
Customer service: Good customer service is an essential part of marina management, and marina managers must be able to communicate effectively with boaters and resolve any issues that arise.
04.
Marketing and sales: Marina managers must also promote their marina and attract new customers. This may involve developing marketing campaigns, attending trade shows and events, and offering promotions or discounts to attract new customers.
05.
Financial management: Marina managers must manage the marina’s finances, including budgeting, accounting, and billing. They must also ensure that the marina is profitable and sustainable over the long term.
ADVANCED PROFIT-MANAGEMENT
• Profit-center management/Capital Budgeting
• Regulations and permitting
• Marina reconstruction and retrofit
• Marina law/risk management and loss control
• Improving the quality and value of services
• Policy and procedure manuals
• Business strategy
• Marketing and Promotion
• Strategic Planning
BOATYARD & MARINA DEVELOPMENT
• Understanding the Requirements
• Boatyard Design
• Marina Design
• High-Risk Areas
• Infrastructure development
• Weather and climate considerations
• Marketing and Promotion
• Strategic Planning
POLICIES & PROCEDURES
• Safety Management System
• Permit to Work Systems
• Emergency Procedures
• Health and Safety
• General Security
• ISPS Code
• Environmental Threats
• Risk Assessments
• Fire prevention
• Housekeeping
BOATYARD & MARINA OPERATIONS
• Lifting and Slipping Yachts
• Storage Ashore
• Boat and Mast Movements and Sea Trials
• General Repairs Yachts & Super yachts
• Storage & use of hazardous materials
• Electricity and water supply
• Commercial vessel boatyard pperations
• Health & Safety
• Project managing refits & builds
• Project planning
• Preparing quotations & Financial management
• Management of the Project
• Quality assurance and Control
• Use of Subcontractors
ACCIDENTS & INCIDENTS – PREVENTION
• Occupational Health & Safety Legislation
• Legalities and Responsibilities
• Risk Assessment
• Safety Management Systems
• Personal Protective Equipment (PPE)
• Accidents, Health Hazards and First Aid
• Yacht & Small Craft Hazards
• Working Together
• Customer Communications, Ethics And Client Relations
LEGAL ASPECTS
• Introduction to EN law and the Legal System
• The Law of Contract and Tort (Negligence)
• Liability in Contract and Tort
• Responsibilities
• Maritime Law
• International Marine Law
• Government Control of Shipping
• Yacht/Boat Refit or Repair
• Sale And Supply of Goods
• Trade Descriptions
• Marine Insurance
• Pollution
SUCCESSFUL BOATYARD & MARINA
• Business Plan
• Business Set-Up
• Accounts and Finance
• Financial Planning Tools
• Sales and Marketing
• Business Analysis – Swot Analysis
• Business Risks
• Personnel
• Customer Communications, Ethics And Client Relations
ADVANCED PROFIT-MANAGEMENT
• Profit-center management/Capital Budgeting
• Regulations and permitting
• Marina reconstruction and retrofit
• Marina law/risk management and loss control
• Improving the quality and value of services
• Policy and procedure manuals
• Business strategy
• Marketing and Promotion
• Strategic Planning
BOATYARD & MARINA DEVELOPMENT
• Understanding the Requirements
• Boatyard Design
• Marina Design
• High-Risk Areas
• Infrastructure development
• Weather and climate considerations
• Marketing and Promotion
• Strategic Planning
POLICIES & PROCEDURES
• Safety Management System
• Permit to Work Systems
• Emergency Procedures
• Health and Safety
• General Security
• ISPS Code
• Environmental Threats
• Risk Assessments
• Fire prevention
• Housekeeping
BOATYARD & MARINA OPERATIONS
• Lifting and Slipping Yachts
• Storage Ashore
• Boat and Mast Movements and Sea Trials
• General Repairs Yachts & Super yachts
• Storage & use of hazardous materials
• Electricity and water supply
• Commercial vessel boatyard pperations
• Health & Safety
• Project managing refits & builds
• Project planning
• Preparing quotations & Financial management
• Management of the Project
• Quality assurance and Control
• Use of Subcontractors
ACCIDENTS & INCIDENTS – PREVENTION
• Occupational Health & Safety Legislation
• Legalities and Responsibilities
• Risk Assessment
• Safety Management Systems
• Personal Protective Equipment (PPE)
• Accidents, Health Hazards and First Aid
• Yacht & Small Craft Hazards
• Working Together
• Customer Communications, Ethics And Client Relations
LEGAL ASPECTS
• Introduction to EN law and the Legal System
• The Law of Contract and Tort (Negligence)
• Liability in Contract and Tort
• Responsibilities
• Maritime Law
• International Marine Law
• Government Control of Shipping
• Yacht/Boat Refit or Repair
• Sale And Supply of Goods
• Trade Descriptions
• Marine Insurance
• Pollution
SUCCESSFUL BOATYARD & MARINA
• Business Plan
• Business Set-Up
• Accounts and Finance
• Financial Planning Tools
• Sales and Marketing
• Business Analysis – Swot Analysis
• Business Risks
• Personnel
• Customer Communications, Ethics And Client Relations
